Course Information
Optimized Audit Interviewing
Parking for SAO, Professional Development courses is in Garage B (1511 San Jacinto Blvd.). The Garage signage may read 1511 San Jacinto or Garage B. The elevator in Garage B is not reliable. If you are unable to walk the stairs, please contact the professionaldevelopment@sao.texas.gov for alternate parking arrangements. Handicapped parking is free at the meters around the downtown area.
A course coordinator will email you a parking permit prior to the course start date. A permit must be displayed or you will be ticketed.
Course Description
Interviewing is a very important skill in the internal audit process. To effectively communicate and ease the concerns of the auditee is as important as an effective audit process. This one-day course will take attendees through the entire interview process, learning best practices for each step, and how to manage different personality types.
Course Objectives
Upon completion of this course, participants will be able to:
Overview of best practices in audit interviewing, including personality types and interview preparation
Learn the step-by-step audit interview process and learn best practices for each step
Learn how to listen actively and read physical cues
Detailed Course Outline
Introduction
Types of Information Obtained from Audit Interviews
Planning/Preparing for an Audit Interview
Objectives
Participants
Location/Time
Handouts
Conducting and Controlling Audit Interviews
Types of Questions to Ask
Physical Settings
Small Talk and Knowing the Room
Interview Tone
Managing Different Personality Type
Handling Challenging Auditees
Active & Physical Listen
Analyzing Interview Results
Documenting Your Interview
Utilizing Interview Results
Prerequisites
No prerequisites required.
4.23q performance auditing topics, such as obtaining evidence, professional skepticism, and other applicable audit skills.
Instructors
Tali Ploetz is an industry recognized expert in governance, risk, internal audit, fraud and compliance. Her personal mission is to provide practical training and advice designed to strengthen team member skillsets and improve corporate internal control environments to ultimately prevent issues/internal control breakdowns.
Additional Information
TAC Rule 523.142(g) requires the CPE Sponsor to monitor individual attendance and assign the correct number of CPE credits. Participants will be asked to document their time of arrival and departure in compliance with this Rule. Additionally, attendance will be monitored throughout the day and CPE certificates will reflect actual attendance of each participant.
If you are making travel plans to come to Austin, we recommend making "refundable" air and hotel reservations or waiting until 14 days before the class to actually book your reservations. Courses are occasionally canceled or rescheduled due to low enrollment. We determine whether a course has enough participants 16 days prior to the course date. If we cancel or reschedule, we will email the participant and his or her billing contact no later than 14 days before the original class date.
The course coordinator will contact you with parking information. Handicapped parking is free at the meters around the downtown area.
Vending machines with Coca-Cola products and various snack items are available. There is also a refrigerator and microwave in our coffee bar area. Feel free to bring in your own drinks and food if you prefer.
You might want to bring a light sweater or jacket, as room temperatures vary.
To see answers to our Frequently Asked Questions, visit http://www.sao.texas.gov/training/faq.html.