Course Information
Audit Relationship Management for the Critical Thinker
Course Description
People skills are an auditor’s number one asset and working with different personalities, opinions, backgrounds, and values is a challenge in any environment. Climbing the corporate ladder means each of us must not only master critical thinking skills but must also create and maintain better relationships. This course will cover the details associated with working with different personality types, office politics, using emotional intelligence and mastering your audit critical thinking skills.
Course Objectives
Upon completion of this course, participants will be able to:
Discuss communication strategies to influence and manage colleagues of varying personality types in the office
Learn strategies to identify and navigate office politics
Understand the components of critical thinking and learn to apply techniques that go beyond linear thinking strategies
Discuss strategies to practice self-management, self-awareness, self-regulation, and self-motivation
Learn to maximize your emotional intelligence to strengthen your interpersonal relationships
Outline
Overview
Do’s and Don't’s of Relationship Management
People Skills for the Win!
People-Centric Skills: Crucial Communications
Using Emotional Intelligence
Interacting and Influencing Others
Relationships: Be Likeable
Moving Your Relationship Skills Forward
Prerequisites
Prerequisite not required.
Instructors
Tali Ploetz is an industry recognized expert in governance, risk, internal audit, fraud and compliance. Her personal mission is to provide practical training and advice designed to strengthen team member skillsets and improve corporate internal control environments to ultimately prevent issues/internal control breakdowns.