Course Information
Creating a Results Focused Culture
Parking for SAO, Professional Development courses is in Garage B (1511 San Jacinto Blvd.). The Garage signage may read 1511 San Jacinto or Garage B. The elevator in Garage B is not reliable. If you are unable to walk the stairs, please contact the professionaldevelopment@sao.texas.gov for alternate parking arrangements. Handicapped parking is free at the meters around the downtown area.
A course coordinator will email you a parking permit prior to the course start date. A permit must be displayed or you will be ticketed.
Course Description
In this presentation, you’ll learn a four-part strategy to replace old thinking with an outcome-based mindset. First, we’ll differentiate between Situational and Transformational Leadership and discuss the appropriate application for both. This will include how to utilize each leadership style and the atmosphere they’ll likely produce. Next, we’ll explore how you can optimize your Performance Appraisals in a different way than most organizations have historically used them. With individualized development plans in place for every team member as a result of the Performance Appraisals, you’ll discover a practical approach to Coaching that yields a more positive manager/subordinate relationship and accelerates professional growth. Finally, you’ll learn a simple approach to accountability that minimizes the subjectivity and emotion that often occurs in corrective conversations.
Course Objectives
Objectives:
Learn to assess your organization’s current culture, determine the appropriate management response, and how to successfully lead for greater outcomes and results.
Reshape your performance appraisal process to create a “going forward” approach rather than a “looking back” review and utilize it as a basis for individualized professional growth plans for each team member.
Incorporate a double-barreled strategy for professional development that combines coaching and accountability in a structured way to ensure achievement of key objectives for the individuals and the organization.
Understand and calculate the real costs of employee disengagement.
Identify things that are contributing to or detracting from your personal productivity, and how you, as a leader, affect that for your team members.
6 Strategies for developing your team members’ productivity.
Discover how to more effectively hold people accountable for producing better results rather than simply “being busy.”
Outline:
Understanding the paradigm shift this is going to require for leaders and team members
Learn how to plan backwards in order to create an effective strategy for increasing productivity and results-focused outcomes.
Learning the Situational Leadership approach to guiding your team toward greater productivity and efficiency.
Helping each team member to connect their daily and weekly efforts to organizational key objectives so that they see "what difference they make"
3 areas of individualized professional development each team member will need to pursue
Understand how to become a coach to help them grow and develop rather than simply directing or dictating tasks.
Learn a six step approach for conducting corrective conversations that, in most cases, will allow the team member to see you as an advocate for their growth and development rather than an adversary.
One crucial precautionary warning that can undermine all of your efforts if it is not heeded.
Grasping the true meaning of Performance Management
Identifying the obstacles that make performance improvement more difficult that it seems it should be.
Calculating the real cost of employee disengagement on your team.
The three key ingredients every leader must do to engage each team member.
How can leaders/managers improve their own productivity
Making sure we aren't a part of or a cause of our team members' productivity challenges.
Four ways to help your team members think more creatively and proactively for greater individual and team productivity.
Creating a direct connection between Performance Appraisals and Coaching to Strategic Objectives
Prerequisites
Prerequisite not required.
Instructors
Randy Anderson is co-founder of E3 Professional Trainers…a Lubbock-based training firm that provides workplace and life training for individuals, teams, and companies. The training he provides is designed to help individuals improve their personal productivity and live more fulfilling lives, while at the same time, helping the companies and organizations they work for improve profitability.
Before starting E3 in 2005, Randy spent 20 years in sales and sales management. Most of that time was spent in media sales, which gave him the opportunity to work with virtually every type of business and in every industry. It is from that experience that he draws the ideas and strategies to help his clients improve their performance in the workplace and to achieve their maximum potential in life.
Randy was awarded the designation of Certified Speaking Professional in 2012. This is the highest earned-designation given by the National Speakers Association, recognizing proven expertise in speaking eloquence, business enterprise, and professional ethics.
Randy received his Bachelors of Science in Agricultural Communications from Texas Tech University in 1990. Since that time, he has participated in and completed numerous training courses including; Your Leadership Legacy (Ken Blanchard Co.),Changing the Picture (Ziglar Corp.), Ethics 101 (Cox Enterprises, Inc.), LifeNet Time Management Training (Life Net Inc.), Basic Selling Skills (AVI International), Top Selling (Ziglar Corp.), Professional Selling Skills (Learning International), System 21 Selling (Executive Decision Systems), and Fast Track Media Sales (Cox Media, Inc.). His most valuable experience has come through more than 25 years of on-the-job, real world experience: 12 of which were spent managing others, and seven and one half years running his own company.
Additional Information
TAC Rule 523.142(g) requires the CPE Sponsor to monitor individual attendance and assign the correct number of CPE credits. Participants will be asked to document their time of arrival and departure in compliance with this Rule. Additionally, attendance will be monitored throughout the day and CPE certificates will reflect actual attendance of each participant.
If you are making travel plans to come to Austin, we recommend making "refundable" air and hotel reservations or waiting until 14 days before the class to actually book your reservations. Courses are occasionally canceled or rescheduled due to low enrollment. We determine whether a course has enough participants 16 days prior to the course date. If we cancel or reschedule, we will email the participant and his or her billing contact no later than 14 days before the original class date.
To see answers to our Frequently Asked Questions, visit Texas State Auditor's Office - Professional Development FAQs