Course Information
Leading With Confidence
Parking for SAO, Professional Development courses is in Garage B (1511 San Jacinto Blvd.). The Garage signage may read 1511 San Jacinto or Garage B. The elevator in Garage B is not reliable. If you are unable to walk the stairs, please contact the professionaldevelopment@sao.texas.gov for alternate parking arrangements. Handicapped parking is free at the meters around the downtown area.
A course coordinator will email you a parking permit prior to the course start date. A permit must be displayed or you will be ticketed.
Course Description
Many aspects of leading are challenging, but some skills are truly essential, regardless of industry, size of the team, or the types of people and personalities that are involved. In this workshop, we'll dive into three of the more difficult areas many leaders/managers struggle with: leading through strategic change, essential elements of effective decision making, and how to solve problems without becoming one.
Course Objectives
Objectives:
Diagnose your own perception of change, realize how it may be limiting your success, and reconfigure your ability to adapt to it.
Better prepare for the resistance you'll be met with from various team members and know how to “sell” them on the necessity and benefits of it, making them more likely to move forward.
Reduce the fear of change many people experience, by creating a culture that embraces progress through evolution rather than waiting so long that change requires a major (and traumatic) event.
Make decisions more effectively by eliminating many of the mental and emotional pitfalls to which we are often susceptible.
Recognize 3 Truths about decision making that won’t make it easier but WILL help you move forward more confidently.
You’ll understand how to use the tools that even the most inexperienced journalist or detective can utilize to get the facts we need to solve a problem, and one critical question to answer about yourself and how that might be your biggest obstacle.
Discover 8 steps to walk through the process of identifying, evaluating, and selecting the best solution for any problem.
Outline:
6 Truths about change (in general) that you must keep in mind and you go through and/or lead others through it.
How can what you know keep you from learning something new?
4 Things that make change more difficult and less successful that it COULD be
4 initial realities and limitations that will dictate your approach to making the change
5 steps for developing your strategy for making the change and the subsequent tactics
3 Things to remember while the change is actually happening so you don't lose heart and regress
4 Ways to lessen the pain of change
5 facts about human psychology that will help you be less frustrated by slow adopters, late adopters, and laggards.
The 3 most imperative goals for engaging humans in anything...including change.
7 interpersonal tactics for getting across the "finish line" and making the change a reality.
We'll see what many famous leaders and high achievers had to say about decisiveness and how that mastered that skill.
We'll acknowledge some of the realities that make making decisions hard, especially for some personality types.
We'll explore the Four Villains of Decision Making that Dan and Chip Heath present in their book DECISIVE.
3 temptations to avoid when making decisions.
6 considerations that should be taken in during evaluation
4 ways to change HOW you think through a decision
Acknowledging that we, with a leader's mindset, might be part of the problem that needs to be solved
You’ll learn 4 “musts” that will help you tap into what may be your greatest resource when a problem arises…your team members and their experience/creativity.
7 questions that should be answered as you work to solve a problem
8 filters to run everything through to get to the most crystalized elements from which you can choose the best solution.
Prerequisites
Prerequisite not required.
Instructors
Randy Anderson is co-founder of E3 Professional Trainers…a Lubbock-based training firm that provides workplace and life training for individuals, teams, and companies. The training he provides is designed to help individuals improve their personal productivity and live more fulfilling lives, while at the same time, helping the companies and organizations they work for improve profitability.
Before starting E3 in 2005, Randy spent 20 years in sales and sales management. Most of that time was spent in media sales, which gave him the opportunity to work with virtually every type of business and in every industry. It is from that experience that he draws the ideas and strategies to help his clients improve their performance in the workplace and to achieve their maximum potential in life.
Randy was awarded the designation of Certified Speaking Professional in 2012. This is the highest earned-designation given by the National Speakers Association, recognizing proven expertise in speaking eloquence, business enterprise, and professional ethics.
Randy received his Bachelors of Science in Agricultural Communications from Texas Tech University in 1990. Since that time, he has participated in and completed numerous training courses including; Your Leadership Legacy (Ken Blanchard Co.),Changing the Picture (Ziglar Corp.), Ethics 101 (Cox Enterprises, Inc.), LifeNet Time Management Training (Life Net Inc.), Basic Selling Skills (AVI International), Top Selling (Ziglar Corp.), Professional Selling Skills (Learning International), System 21 Selling (Executive Decision Systems), and Fast Track Media Sales (Cox Media, Inc.). His most valuable experience has come through more than 25 years of on-the-job, real world experience: 12 of which were spent managing others, and seven and one half years running his own company.
Additional Information
TAC Rule 523.142(g) requires the CPE Sponsor to monitor individual attendance and assign the correct number of CPE credits. Participants will be asked to document their time of arrival and departure in compliance with this Rule. Additionally, attendance will be monitored throughout the day and CPE certificates will reflect actual attendance of each participant.
If you are making travel plans to come to Austin, we recommend making "refundable" air and hotel reservations or waiting until 14 days before the class to actually book your reservations. Courses are occasionally canceled or rescheduled due to low enrollment. We determine whether a course has enough participants 16 days prior to the course date. If we cancel or reschedule, we will email the participant and his or her billing contact no later than 14 days before the original class date.
To see answers to our Frequently Asked Questions, visit Texas State Auditor's Office - Professional Development FAQs