Course Information
How To Present Audit & Other Improvement Ideas & Influence Management Action
Course Description
Auditors and managers surface opportunities for improvement every day. We share these ideas with others, and then wait for action that too often does not happen. So was the problem the value in the idea or the delivery approach?
In this program we’ll dive straight into how to deliver ideas that stick in the listener’s brain, and nudge them towards taking those critical first steps toward improvement.
Course Objectives
Upon completion of this facilitated case study course, participants will be better able to:
· Identify the three greatest barriers to pulling business leaders and other humans towards action where it’s needed
· How to interview, speak and present to improve the probability of management action where it’s needed
· Discover exactly why the order in which information is presented is critical to paving the way towards corrective action
· Explore the power of Context Analysis, POV Preparation, Social Proof, Low-Risk Field Testing, and Scripting
· Recognize the adjustments you need to make to be heard and followed more reliably
· Explore the core behavior skills of Internal Consulting, and how to apply them in audit and other management settings
In this “how-to” course for government management and audit professionals, we’ll cover:
· The six behavior & communications skills critical for influence
· How to interview…Better! during audits, compliance projects and meetings
· How to speak to influence in audits and management
· How to present audit findings and other improvement suggestions to increase the likelihood of management action where it’s needed
· Small group role-play (in group-live classroom delivery mode)
· Individual brainstorming, current skills assessment and improvement checklist development
· The ‘Three-E’s’ of every business interview and presentation
Instructors
John J. Hall, CPA is the President of Hall Consulting, Inc., the creator of www.FraudPreventionPro.com, and the author of the award-winning book “Do What You Can! Simple Steps–Extraordinary Results”. He has been a business consultant, results coach, speaker and auditor for most of his 43-year career.
Through live skills training programs, conference keynote presentations, business and personal results coaching, and business consulting engagements, John helps program participants and client team members:
Identify and improve areas of exposure to business risk, wrongdoing, and fraud
· Improve organizational and personal performance
· Enhance the effectiveness of business processes and individual behavior
· Improve interpersonal and communications skills
Speaking, training, coaching and consulting areas include:
· Fraud Risk Management: prevention, deterrence, early detection and effective incident response
· Business keynote and conference presentations
· Communication and interpersonal behavior skills programs, including:
o Establishing business rapport and trust
o Effective interviewing and listening
o Speaking and presenting
o Selling ideas and influencing others to take action
o Leadership, collaboration and influence
o Consulting skills for professionals
· Intensive One-to-One and small group performance and results coaching
· Board and senior management anti-fraud consulting
· Audits of costs incurred in large construction projects and other contractor services
In addition to operating his speaking, training and business consulting firm since 1990, he has worked in senior leadership positions in large corporations and international public accounting and consulting firms.
John is a Certified Public Accountant (Pennsylvania). He is an active member of the National Speakers Association, the American Institute of CPAs, and the Institute of Internal Auditors.
Meet John
www.JohnHallSpeaker.com
www.FraudPreventionPro.com
Additional Information
TAC Rule 523.142(g) requires the CPE Sponsor to monitor individual attendance and assign the correct number of CPE credits. Participants will be asked to document their time of arrival and departure in compliance with this Rule. Additionally, attendance will be monitored throughout the day and CPE certificates will reflect actual attendance of each participant.
If you are making travel plans to come to Austin, we recommend making "refundable" air and hotel reservations or waiting until 14 days before the class to actually book your reservations. Courses are occasionally canceled or rescheduled due to low enrollment. We determine whether a course has enough participants 16 days prior to the course date. If we cancel or reschedule, we will email the participant and his or her billing contact no later than 14 days before the original class date.
The course coordinator will contact you with parking information. Handicapped parking is free at the meters around the downtown area.
Vending machines with Coca-Cola products and various snack items are available. There is also a refrigerator and microwave in our coffee bar area. Feel free to bring in your own drinks and food if you prefer.
You might want to bring a light sweater or jacket, as room temperatures vary.
To see answers to our Frequently Asked Questions, visit http://www.sao.texas.gov/training/faq.html.