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An Audit Report on Performance Measures at the Department of Insurance

May 2007

Report Number 07-033

Overall Conclusion

The Department of Insurance (Department) reported reliable results for 83 percent (five of six) of the fiscal year 2006 and the first quarter of fiscal year 2007 key performance measures audited. A result is considered reliable if it is certified or certified with qualification.

Specifically:

- The reported results for four of the key performance measures tested were certified.

- The reported result for one of the key performance measures was certified with qualification.

- Factors prevented the certification of one of the key performance measures tested: Number of Persons Receiving Return-to-Work Training Products and Services. The Department did not follow the methodology established by the Automated Budget and Evaluation System of Texas (ABEST) for calculating this measure.

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