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An Audit Report on Performance Measures at the State Office of Risk Management

November 2007

Report Number 08-013

Overall Conclusion

The State Office of Risk Management (Office) reported reliable results for all four of the key performance measures audited for fiscal year 2006 and the first three quarters of fiscal year 2007. A performance measure result is considered reliable if it is certified or certified with qualification.

Specifically:

- Three key performance measures--Cost of Workers' Compensation Per Covered State Employee, Incident Rate of Injuries and Illnesses Per 100 Covered Full-time State Employees, and Average Cost to Administer a Claim--were certified with qualification because the Office's written policies and procedures for performance measure calculation and review of results entered into ABEST were inadequate.

- One key performance measure--Number of Written Risk Management Program Reviews Conducted--was certified with qualification because the Office does not have written policies and procedures for the calculation of this performance measure and for the review of results it enters into ABEST.

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