An Audit Report on Performance Measures at the Board of Professional Land Surveying
March 2008
Report Number 08-027
Overall Conclusion
Three of six (50 percent) key performance measures that the Board of Professional Land Surveying (Board) reported for fiscal year 2007 were reliable and were certified with qualification. A performance measure result is considered reliable if it is classified as certified or certified with qualification.
For the three remaining measures, auditors identified unreliable results. Specifically:
- Three key measures-Number of Licenses Renewed (Individuals), Number of New Licenses Issued to Individuals, and Individuals Examined (National Exam)-were certified with qualification because the Board's controls over data collection and over the calculation, review, and reporting of the measures' results were not adequate to ensure continued accuracy.
- Three key measures-Complaints Resolved, Median Time for Complaint Resolution (Days), and Percent of Documented Complaints Resolved within Six Months-were inaccurate because auditors' recalculated results differed from the results that the Board reported to the Automated Budget and Evaluation System of Texas (ABEST) by more than 5 percent.
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