A Performance Audit
A Report on Analysis of Quality Assurance Team Projects
November 2018
Summary Analysis
At the request of the State’s Quality Assurance Team (QAT), the State Auditor’s Office assisted the QAT by performing an analysis of four major information system development projects at four state agencies. The State Auditor’s Office selected those four projects after consultation with the QAT, which provided input on projects that it considered high risk. It is important to note that this project was a non-audit service; therefore, the information in this report was not subject to all of the tests and confirmations that would be performed in an audit. However, the information in this report was subject to certain quality control procedures to help ensure accuracy. The agencies self-reported the information in this report, and the State Auditor’s Office did not independently verify that information.
The following three of four projects were completed as of June 2018:
- The Office of the Comptroller of Public Accounts’s (CPA) Unclaimed Property System Replacement (UPSR) project,
- The Commission on State Emergency Communications’s (CSEC) Texas Next Generation 9-1-1 (NG 9-1-1) Geospatial Database project, and
- The Texas Workforce Commission’s (TWC) Treasury Offset Program (TOP) Benefits project.
The remaining project, for the Department of State Health Services’s (DSHS) Cyber Security Advancement (CSA) project, was 95 percent complete as of June 2018.
Also, as of June 2018, all four projects were under budget.
The purpose of the Unclaimed Property System Replacement (UPSR) project at the Office of the Comptroller of Public Accounts (CPA) was to implement a replacement for its 18-year-old unclaimed property system. Both the CPA and the public use the unclaimed property system. The project was completed under the original budget but later than originally planned.
The purpose of the Commission on State Emergency Communications’ (CSEC) Texas Next Generation 9-1-1 Geospatial Database (NG 9-1-1) project was to implement enterprise geospatial database services. The project was completed under the original budget but later than originally planned.
The purpose of the Department of State Health Services’ (DSHS) Cyber Security Advancement (CSA) project was to protect the agency’s computers, networks, programs, and data from unintended or unauthorized access, change, or destruction. The project was completed under the original budget but later than originally planned.
The purpose of the Texas Workforce Commission’s (TWC) Treasury Offset Program (TOP) Benefits project was to create an interface with the federal Treasury Offset Program database to help TWC recover unemployment compensation (UC) debt attributable to overpayment of UC benefits due to fraud or misreported earnings. The project was completed under the original budget and on the originally planned date.
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