The Office of the Secretary of State (Office) had weaknesses in its automated processes and manual reconciliations that significantly affected the reliability of its revenue data.
Auditors determined that the balance of customer accounts in the Office’s Business Entity Secured Transaction (BEST) system, as of May 31, 2018, was $2.4 million less than the balance
recorded in the Office of the Comptroller of Public Accounts’ (Comptroller) Uniform Statewide Accounting System (USAS). The Office had not reconciled that difference as of October 2018.
The Office should strengthen its automated processes and manual reconciliations to help ensure revenue is accurately processed and recorded in BEST and USAS.
Jump to Chapter 1