The Manufactured Housing Division (Division) conducts inspections to verify that manufactured homes are
correctly installed, which includes verifying that homes are properly anchored to their foundations.
Performing installation inspections is the primary means by which the Division ensures that manufactured
homes are installed correctly and are safe for residents.
According to the Division’s inspection data, it received 29,196 notices of installation between
September 1, 2017, and March 31, 2019, and reported that it conducted 28,104 inspections related to
those notices of installation. However, data analysis indicates that inspections may not be consistently
performed and that inspection results are not correctly recorded, because the Division is not adequately
tracking and monitoring installation inspections. Specifically, the Division:
Does not have monitoring processes in place to help ensure that installation inspections were conducted as reported.
Does not enforce its requirement that inspectors enter inspection findings in its internal tracking system, Exodus.
Does not have adequate controls to ensure the accuracy of key information, such as inspection dates, that inspectors enter into Exodus.
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