The Board reported unreliable results for one of seven key performance measures tested for fiscal year 2020 and the first two quarters of fiscal year 2021.
The Number of Preventive Maintenance Tasks Completed was inaccurate because the Board’s methodology for calculating this
performance measure was not consistent with the ABEST measure definition.
In addition, the Board did not have formally documented policies and procedures describing
the collection and calculation for this measure as required by the State’s Guide to Performance Measure Management.
The Board had a system in place to track maintenance work-orders, but it did not appropriately restrict access to that system as required by
the Department of Information Resources’ Security Control Standards Catalog.
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