Summary of Report 22-702

The statewide turnover rate for classified regular full- and part-time employees for fiscal year 2021 was 21.5 percent, based on a total of 31,665 voluntary and involuntary separations and a statewide average headcount of 147,144.50. That was an increase from the fiscal year 2020 statewide turnover rate of 18.6 percent.

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The information in this chapter reflects the fiscal year 2021 employee turnover that is considered a loss to the State; therefore, separations attributable to a transfer from one state agency to another state agency or higher education institution are excluded, because interagency transfers are not considered a loss to the State as a whole.

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Females made up the majority (57.6 percent) of classified full- and part-time employees in fiscal year 2021. Overall, the turnover rate was about the same for female (21.3 percent) and male (21.8 percent) employees. Compared with fiscal year 2020, the turnover rate increased for both females (18.4 percent) and males (18.9 percent).

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The turnover rate of 46.0 percent for employees in the 16-to-29 age group category was the highest among all age group categories, and was more than twice the State's average. Furthermore, this age group category had a 12.3 percent increase in the number of employees leaving State employment in fiscal year 2021 compared with fiscal year 2020.

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The turnover rates for employees within the Two or More Races racial/ethnic group (47.6 percent), Native Hawaiian or Other Pacific Islander racial/ethnic group (38.6 percent), and Black racial/ethnic group (26.5 percent) were higher than the statewide turnover rate of 21.5 percent. All other racial/ethnic groups had turnover rates lower than the statewide average.

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The turnover rate for classified regular part-time employees was 44.0 percent for fiscal year 2021. That turnover rate was almost double the turnover rate of classified regular full-time employees; however, part-time employees only made up just over 1 percent of the average headcount for the State.

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In fiscal year 2021, 35.5 percent of classified regular full-time employees earned less than $40,000 annually. Employees in that salary grouping made up the majority (58.5 percent) of full-time employee turnover.

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Agencies within the General Appropriations Act Article V (Public Safety and Criminal Justice) experienced the highest turnover rate among General Appropriations Act articles in fiscal year 2021, followed by agencies within Article II (Health and Human Services). Agencies within those two articles employed 70.5 percent of the State's classified workforce.

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Three of the 27 occupational categories in the State's Position Classification Plan had turnover rates higher than the statewide turnover rate of 21.5 percent in fiscal year 2021. Those occupational categories were Criminal Justice (37.0 percent), Social Services (28.8 percent), and Custodial (28.5 percent). Combined, those three occupational categories accounted for 43.6 percent of the State's classified workforce and 65.9 percent of the State's total separations.

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Overall, 23 job classification series with 100 or more employees had turnover rates higher than the statewide turnover rate of 21.5 percent during fiscal year 2021. For example, the Juvenile Correctional Officer job classification series had the highest turnover rate (71.0 percent) among all job classification series with 100 or more employees in fiscal year 2021. In addition, the fiscal year 2021 turnover rate of 71.0 percent for that series increased from the 59.4 percent turnover rate in fiscal year 2020.

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Employees with fewer than five years of state service accounted for 64.9 percent of total separations (20,555 separations).

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A total of 8 regions and 76 counties had turnover rates that exceeded the statewide turnover rate of 21.5 percent. The Southeast region experienced the highest turnover rate (35.9 percent) among all regions of the state in fiscal year 2021. Within the Southeast region, the Correctional Officer job classification series had a headcount of 2,263.25 and a turnover rate of 56.3 percent. The Direct Support Professional job classification series had the second largest headcount in that region, with 542.75, and a turnover rate of 58.0 percent in fiscal year 2021.

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This chapter covers agencies with turnover rates that exceeded 17.0 percent and turnover among agencies with 1,000 or more employees.

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Excluding agencies that had fewer than 50 employees, 18 state agencies had turnover rates that exceeded 17.0 percent in fiscal year 2021. Of those agencies, the following 10 also had turnover rates that exceeded 17.0 percent in fiscal year 2020:

• Department of Criminal Justice.
• Department of Family and Protective Services.
• Health and Human Services Commission.
• Juvenile Justice Department.
• Office of the Governor.
• Office of Injured Employee Counsel.
• Preservation Board.
• Public Utility Commission of Texas.
• State Office of Administrative Hearings.
• Supreme Court of Texas.

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Among agencies with 1,000 or more employees in fiscal year 2021, the Juvenile Justice Department had the highest turnover rate, at 47.2 percent, in fiscal year 2021, which was a 6.0 percent increase over fiscal year 2020.

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Based on 3,790 employee exit surveys (not including employees from higher education institutions), the top 3 reasons employees reported for voluntarily leaving employment at their state agencies during fiscal year 2021 were:

• Retirement.
• Better pay/benefits.
• Poor working conditions/environment.

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