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An Audit Report on the Department of Information Resources' Data Center Services Contracts

July 2023

Overview

The Department of Information Resources (Department) complied with applicable contract monitoring requirements for the two Data Center Services contracts selected for review: Texas Private Cloud, Facilities and Computing Services; and Technology Solution Services. However, the Department should strengthen its controls over user access.

Although the Department implemented some processes based on recommendations from prior audits, it did not fully implement recommendations related to training in contracting for board members, tracking and securing assets, or documenting media sanitization for all asset disposals and transfers.

MEDIUM

PERFORMANCE MONITORING

The Department had adequate processes and controls for monitoring performance. However, the Department should strengthen user access controls for its contract management system.

Jump to Chapter 1-A
LOW

FISCAL MONITORING

The Department had adequate processes and controls for monitoring payments and invoices.

Jump to Chapter 1-B
NOT RATED

PRIOR RECOMMENDATIONS

The Department substantially implemented one recommendation from a prior audit; corrective action was incomplete or ongoing for two other recommendations.

Jump to Chapter 2

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1501 North Congress Ave.
Austin, TX 78701
Phone: (512) 936-9500
Fax: (512) 936-9400
Email: auditor@sao.texas.gov
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