Summary of Report 25-013

January 2025

As required by statute, the Department of Family and Protective Services (Department) developed and implemented a readiness review process for its performance-based contracts with Single Source Continuum Contractors (SSCCs). The Department performed those reviews for the two SSCCs tested that transitioned to Stage II; however, it should strengthen its processes by documenting which subject matter experts are required to review each SSCC deliverable.

In addition, the Department reported accurate statewide results for all five performance measures tested for the Rider 151 report. However, the measures were certified with qualification because the Department did not ensure that results for all individual regions were reported correctly. Additionally, for one measure the Department did not identify an issue with the calculation that affected a subset of the population.