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An Efficiency Audit of the Pension Review Board

April 2026

Overview

The Pension Review Board (Board) has opportunities to improve efficiency by:

  • Better utilizing its office space.
  • Continuing to pursue automation of its review processes.
  • Strengthening its management of data critical to its core operations toreduce the need for time-consuming manual processes to identifyduplicates.

Auditors did not identify any duplication, overlap, or conflict with other state agencies or misalignment between the Board's rules in the Texas Administrative Code and its statutory authority and mission.

INEFFICIENT SPACE UTILIZATION

The Board is not efficiently using its office space. Specifically, the Board is using about 15 percent of its space to store unused or excess personal property and equipment that it no longer needs.

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AUTOMATION OPPORTUNITIES

The Board increased the efficiency of its review process by developing two new information technology systems. However, the Board's review process still has some significant manual steps that may benefit from automation.

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INEFFICIENT DATA MANAGEMENT

The Board's data critical to its core operations contains duplicate records that cannot be readily identified without timeconsuming manual reviews and other manual processes.

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Contact Us

1501 North Congress Ave.
Austin, TX 78701
Phone: (512) 936-9500
Fax: (512) 936-9400
Email: auditor@sao.texas.gov
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