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An Audit of Data Management and Data Governance at the Department of Motor Vehicles

May 2026

Overview

The Department of Motor Vehicles (Department) had significant weaknesses in its overall data governance and in certain data management processes for its Registration and Title System (RTS) data. The Department should improve its oversight and administration of key data management functions as it undertakes a multi-year, $131 million project to modernize RTS.

PRIORITY

PROTECTION OF CONSUMER PRIVACY

The Department did not implement the required safeguards to protect consumers' information from unauthorized disclosures.

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HIGH

DATA GOVERNANCE

The Department did not comply with all statutory requirements designed to safeguard data or establish and implement key data governance processes.

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NOT RATED

PRIOR RECOMMENDATION FOLLOW-UP

The Department did not implement a recommendation made in a prior audit report.

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Contact Us

1501 North Congress Ave.
Austin, TX 78701
Phone: (512) 936-9500
Fax: (512) 936-9400
Email: auditor@sao.texas.gov
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