Texas Department of Criminal Justice
A Review of the Texas Department of Criminal Justice Custodial Officer Services Credit Eligibility Standards
September 11, 1996
Report Number 97-701
Since the guidelines established for determining eligibility for administrative employees is historically based and has not been subjected to empirical testing, the Texas Department of Criminal Justice should conduct a review of those guidelines. Administrative employees are required to spend a minimum of 50 percent of their work time in routine, direct inmate contact in order to become eligible for the custodial officer service credit. The Department should conduct a study to ensure this eligibility requirement meets the needs of the agency, is fair to its employees, and is an effective form of measurement. Since this is the only category of employee which is required to perform duties in a hazardous environment for a specified period of time in order to be eligible, a review by the agency should account for the various risks to which such employees are subjected. The fifty percent time requirement should be clarified.
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