Department of Protective and Regulatory Services
A Letter Report on the Review of the Child and Adult Protective System at the Department of Protective and Regulatory Services
April 1998
Report Number 98-039
Overall Conclusion
Our review of the general automation environment and the Child and Adult Protective System at the Department of Protective and Regulatory Services (Department) revealed some weaknesses, but overall the financial data and related reports used to manage the programs can be relied upon for decision-making.
Key Facts and Findings
- Improvements need to be made to the computer security administration function.
Having formal security policies and diligent security administration helps ensure the integrity of computer data vital to managing the programs and providing services to clients. Adherence to a thorough set of security policies and procedures provides additional assurance that violations are detected before data integrity is affected.
- Selection of System Development Methodology should be communicated.
The lack of communication about and training in the use of the application development methodology increases the risk of inconsistency in attention to details in the design process. It also increases the risk that analysis and development processes will vary substantially between projects, potentially resulting in systems that are inefficient, may not meet the users needs, and/or have increased costs for maintenance.
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